Privacy Policy
Email: idlebattle@moyuplay.com
INTRODUCTION
We recognize
that persons who access and/or use (“you” or “Users”) our games, whether played
on mobile devices, PCs or on other platforms, and other related services,
including but not limited to customer supporting, marketing and advertising,
(collectively, the “Services”) value their privacy.
This Privacy
Policy provides important information regarding:
i) the data
collected from you and the ways we collect your data,
ii) the reasons
why we collect your data,
iii) to whom we
disclose your data, and
iv) the options
you have about your personal data.
Unless stated
otherwise, this Privacy Policy applies to the Services and all data that we
collect from you. We therefore provide this Privacy Policy to help you make an
informed choice about whether to use or continue using our Services. We may
periodically update this Privacy Policy by posting a new version on our
website. Your continued use of the Services after the effective date will be
subject to the new version of Privacy Policy.
This Privacy
Policy is incorporated into, forms part of and is subject to the Terms of
Service. Your use of the Services and any personal information you provide on
the Site is subject to the terms of this Privacy Policy and the Agreement.
Any terms not
defined herein but defined in the Terms of Service shall have the meaning
ascribed thereto in the Terms of Service.
I. THE
DATA COLLECTED FROM YOU AND THE WAYS WE COLLECT YOUR
DATA
1. Data provided
by you
To use the Services,
you may directly provide certain personally identifiable information to us,
such as:
· Registered
user name and password
· Character
Information (e.g. Account ID, character name, profile picture. Please be
reminded that such information may be disclosed to other users in connection
with the use of the Services and may also be made available to your connections
or the public on third party services)
· Personal
content preferences
· Profile
information (e.g. profile photo)
· Messages to
the Services (e.g. chat logs, your support tickets)
· Billing and
financial information (Please be reminded that the use of any merchant service
provider and/or third party platforms for the payment of the
Admission Fee is subject to the privacy policy of the relevant merchant service
providers and/or third party platforms)
· Other data
that you voluntarily provide (e.g. data to identify a lost account)
2. Data
collected automatically
When you access
our Website or use the Services, we may use cookies and/or other
similar technologies. Cookies are small text files stored by browser(s) on your
desktop computer or mobile device. Most web browsers automatically accept
cookies, but you can usually modify browser setting to decline cookies. If you
choose to decline cookies, you may not be able to access certain Services and
may experience technical problems receiving current information from the
cookie-disabled services. The use of cookies and/or other similar
technologies is to identify your browsers and to collect data from your device
such as:
· Data about
your Account
· Internet
Protocol (IP) address, web request, domain name, URLs, referring/exit pages,
platform type and mobile device identifiers (e.g. your device ID,
advertising ID, MAC address, IMEI)
· Data about
your device (e.g. device name, operating system, browser type and
language)
· Data we
collect with cookies and similar technologies
· Monitoring of
aggregate metrics (e.g. total number of visitors, pages viewed, usage of
the Services)
· General
location data
· Data about
your use of the Services (e.g. number of clicks, landing pages, pages
viewed and order of those pages, the amount of time spent on particular pages,
the date and time of your request, your game play and activity, your game
progress, your interactions with other players inside the Services)
· Other pieces
of information in connection with your various activities within or through the
Services or otherwise that are sent by your browser, device or computer system
when you access the Services, which are automatically tracked and recorded by
our servers
3. Data
collected from our partners
When you access
the Services through any third party services such as social
networking sites (e.g. Facebook, Google) or from any mobile devices, you allow
us access to certain information stored on these third party services or mobile
devices such as:
· Demographic
data (e.g. determination of your IP address)
· Data to fight
against fraud (e.g. refund abuse in games or click fraud in advertising)
· Data from
platforms that the games run on (e.g. verification of payment)
· Data
associated with your device (e.g. device type, technological information,
telephone number, country, contacts)
· Data to do
advertising, marketing and analysis
II. THE REASON
WHY WE COLLECT YOUR DATA
1. To provide
the Services
To provider the
Services, we process data necessary to
· Create
Accounts
· Allow you to
play our games and use the Services
· Operate the
Services
· Verify and
confirm payments
· Provide and
deliver products and services that you request
· Send
service-related communications to you
2. To improve
and optimize the Services
To provide
better Services to you, we have a legitimate interest to collect and process
necessary data to
· Update and
develop the Services
· Manage and
update your Account
· Develop and
improve your experience
· Manage the
relationship with you
· Provide social
features to you
· Customize your
service experience
· Respond to
your comments and questions and provide support to you
· Provide offers
in the Services as well as in other websites and services
· Send related
information (e.g. updates, security alerts, support messages) to you
· Enable you to
communicate with other users
3. To carry out
activities related to advertisements and marketing
To send you
personalized advertising and marketing materials, we may use the information
collected from you such as ad identifiers, age, country, region, gender,
language, games played by you, information related to the interaction of you
with the Services and with other users, and so forth.
We may also use
various third party advertising and marketing partners to assist us
on our behalf and may share information collected from you with such third
parties for this purpose.
Hence, we have a
legitimate interest to process necessary data to
· Track the
content you access in connection with the Services and your online behavior
· Deliver,
target and improve our advertising and marketing materials
· Pass the
information collected from you to third party advertising and marketing
partners
By accepting
this Privacy Policy and downloading or continuing to use the Services, you
consent to us and our advertising and marketing partners collecting and using
information about you to personalize advertising and marketing materials and to
improve your experience unless you opt out of receiving this service.
We encourage you
to review the privacy policies of our third party advertising and
marketing partners so that you can understand how these third parties collect,
use and share your information. We are not responsible for the privacy policies
of any third party whether accessed through the Services or
otherwise.
For information
on how to opt-out from receiving personalized advertising and marketing
materials, see section 'The options you have about your personal data” below.
4. To secure the
Services
Ensuring the
security in the course of performing the Services is a top priority for us. We
take appropriate security and technical measures to protect your information
from unauthorized access, loss and misuse. To achieve this purpose, we also
request our suppliers who process personal information on our behalf to take
appropriate security measures.
In order to keep
the Service and its social features safe and fair, to fight fraud and to ensure
acceptable use otherwise, we have a legitimate interest to process necessary
data to
· Analyze and
monitor use of the Services and its social features
· Moderate and
monitor chats
· Prevent
cheating, crime or fraud
· Take action
against fraudulent or misbehaving users
· Pass your
information to agencies or organizations in charge of crime and fraud
prevention and repression
Despite our
efforts, we cannot guarantee the absolute security of your personal data, nor
can we ensure the security of any of the communication facilities provided by
us. We recommend that you exercise caution when disclosing any information
through the Services. In particular, please note that any personally
identifiable information or personally sensitive data that you communicate or
disclose to any user in connection with the Services may be collected and used
by others. As such, you should take care of the information shared online.
Please also be reminded that any questions answers, comments, submissions that
you post in the forum will be publicly available.
5. To analyze,
research and test
In all of the
above cases and purposes, we may use analytic tools, which may include third
party’s analytic tools, to carry out research, surveys and analysis, to create
reports for use, to track potential problems of the Services or to test out new
game features and content.
6. To obtain
your consent
With your
consent, we may process personal data for additional purposes.
III. TO WHOM WE
DISCLOSE YOUR DATA
1. Our
personnel, related or affiliated companies
We may provide
your personally identifiable information and non-personally-identifiable
information to our personnel, our related or affiliated companies for our legitimate
business purposes. We may also provide your personally identifiable information
and non-personally-identifiable information to other businesses or persons for
the purpose of processing such information or otherwise assist us in performing
any services on our behalf including in any advertising and marketing
activities. We require that these parties agree to process such information in
compliance with our Privacy Policy contained herein, and we will use reasonable
efforts to limit their use of such information and to use other appropriate
confidentiality and security measures.
2. Other users
As social
features are a core element of our games, other users may see your profile
data, in-game activities and read the messages you have posted.
Any user who
receives any information including personally identifiable information, from
another user shall not disclose or use such information, save where expressly
permitted by that user or save where such information has ceased to be of a
confidential nature. In any event, we shall not be liable for any unauthorized
disclosure or use by another user or other person of any content.
3. Partners
working for us
To strengthen
functions of our Services and your experience of use, some of our Services
maybe provided by partners in charge of advertising, payment, analysis,
marketing, social media partners, personalized services, and/or personalized
push notifications and recommendations. To the extent of law and for the
purposes of advertising, payment, statistics analysis, marketing,
personalized services and/or personalized push notifications and
recommendations, we may share with these partners your data, including but not
limited to your device information such as its device brand, device
manufacturer, device platform and device ID number, your applications list and
internet information, that you have consented to our collection. In addition,
these partners may also access your data when you use their services and
operate under their own privacy policies. We encourage you to check their
privacy policies to learn more about their data processing practices.
4. Other
companies and public authorities
We may release
personally identifiable information and/or non-personally-identifiable
information to, exchange such information with companies and organizations or
provide such information to public authorities if required to do so by law, or
in the good faith belief that such action is necessary to comply with all and
any applicable laws, or where it is pursuant to or we are required to respond
to a governmental, regulatory, administrative or court order or directive, a
subpoena or a search warrant, or to combat fraud and illegal activity.
We also reserve
the right to disclose personally identifiable information and/or
non-personally-identifiable information that we believe, in good faith, is
appropriate or necessary to enforce the Agreement, take precautions against
liability, to investigate and defend against any third-party claims or
allegations, to assist government authorities and enforcement agencies, to
protect the security or integrity of the Services, and to protect the rights,
property, or personal safety of ourselves, our users or others.
IV. THE OPTIONS
YOU HAVE ABOUT YOUR PERSONAL DATA
1. Opt out
of advertising and/or marketing materials
You may opt out
of receiving advertising and/or marketing communications by following the
instructions in such communications or by using options provided in the
settings in the game or on your devices.
2. Access and
correct the personal data we hold about you
You have the
right to access and correct your personal data.
3. Other rights
You also have
the right to have your personal data deleted, object how we use or share your
personal data, and restrict how we use or share your personal data. You can
always withdraw your consent.
If you have
questions about data protection, or any requests for resolving issues with your
personal data, we encourage you to primarily contact us through the game so we
can reply to you more quickly. We will respond to all requests within a
reasonable time frame.
V. INTERNATIONAL
DATA TRANSFERS
By accepting
this Privacy Policy, Users understand and agree that your data may be
collected, stored, used in any country and/or transferred to any country in the
world. Because different countries may have different data protection laws than
Users’ own country, we will try to ensure that adequate safeguards are in place
to protect Users’ data.
VI. SPECIAL NOTE
TO INTERNATIONAL USERS
The use of the
Website and Services and this Agreement is governed by and shall be construed
and enforced under the laws of Singapore, without applying any conflicts of law
principles that would require application of the law of any other jurisdiction.
You agree to submit to the personal non-exclusive jurisdiction in Singapore and
any other court of competent jurisdiction chosen by us.
In the event of
any dispute arising out of or in connection with this Agreement, including any
question regarding its existence, validity or termination, (a “Dispute”), we
strongly encourage that a resolution first be sought through our Customer
Support service.
You agree that
in the event that a resolution is not obtained through our Customer Support
service, such Dispute shall be referred by you and may be referred by us to and
finally resolved by arbitration in Singapore in accordance with the Arbitration
Rules of the Singapore International Arbitration Centre ("SIAC
Rules") for the time being in force, which rules are deemed to be
incorporated by reference in this clause. The Tribunal shall consist of three
(3) arbitrators, with you appointing one (1) arbitrator and us appointing one
(1) arbitrator and the third arbitrator to be selected by the two (2)
arbitrators so appointed. The language of the arbitration shall be English.
Notwithstanding
any of the foregoing, you agree that we are entitled to submit such Dispute for
resolution through any other dispute resolution mechanism including the courts
of any jurisdiction and we shall further be entitled to seek any injunctive or other
equitable relief in the event of any breach or anticipatory breach by you,
without any obligations of providing any bond or surety or proof of damages.
You irrevocably
waive all rights to seek any injunctive or other equitable relief or to enjoin
or restrain the operation or exploitation of the Services or any part thereof.
You further irrevocably waive all rights to a class or representative action or
as a named or unnamed member in a class, consolidated, representative or
private attorney general action.
VII. OUR
POLICIES CONCERNING CHILDREN
The Services are
not intended to be accessed by persons under the age of 13, nor do we knowingly
collect or solicit personal data therefrom. In the event that we learn that we
have inadvertently gathered personally identifiable information from persons under
the ages set out below, we will take commercially reasonable measures to ensure
that such information is removed from our records.
VIII. DATA
SECURITY
We use
commercially reasonable physical, managerial, and technical safeguards to
preserve the integrity and security of your personal information. We cannot,
however, ensure or warrant the security of any information you disclose on,
through or within the Services and you do so entirely at your own risk. Please
note that we cannot guarantee that such information may not be accessed,
disclosed, altered, or destroyed by breach of any of our physical, technical,
or managerial safeguards.
If we learn of a
security systems breach, we may attempt to notify you electronically so that
you can take appropriate protective steps. We may post a notice on the Website
if a security breach occurs.
If you create an
Account with our Platform, you will be required to select a password that can
be changed at any time after you first log into the Account by using your
current password. You are solely responsible for maintaining the
confidentiality of your password and are fully responsible for all activities
that occur under your Account and password or your account with any
other third party service. Users agree to (i) notify us immediately
if you are aware or reasonably suspect of any unauthorized use of your Account
or password or of any unauthorized access of the Services through your Account,
and (ii) ensure that you exit from your Account at the end of each session.
IX. MERGER,
ACQUISITION, SALE OR INSOLVENCY
1. In the event
that we are acquired by or merged with another entity, we reserve the right, in
any of these circumstances, to transfer the information or assign our rights to
the information that we have collected from our Users as part of such merger,
acquisition, sale, or other change of control.
2. In the
event of our insolvency, reorganization, receivership, winding-up or assignment
for the benefit of creditors, or the application of laws or equitable
principles affecting creditors' rights generally, we may not be able to control
how your personal information is treated, transferred, or used.
X. CHANGES
AND UPDATES TO THIS PRIVACY POLICY
This Privacy
Policy may be revised, amended or modified periodically. Please re-visit this
page to stay in touch with any changes. Your access of the Services signifies
your acceptance and agreement to this Privacy Policy (as may be amended or
revised from time to time).
XI. CONTACT US
If you have any
questions or concerns about any of the matters in relation to this Privacy
Policy, including to exercise any of your rights, you can contact us via email
to idlebattle@moyuplay.com